RGB offers two standard on-site installation packages, with a duration of one-and-a-half or five days. Each package provides installation* at one or more locations within driving distance of each other and includes the following:
- Software set-up and upgrades to the latest RGB software
- Detailed "over-the-shoulder" training, including tech tips
- Troubleshooting, as needed
- Instructions for accessing the RGB support web site
- EasyUpdate software program, free of charge, which can be used to easily upgrade RGB products
- Post-install remote support, as needed, to resolve any open issues
* Wiring and racking of equipment is to be done by customer.